Frequently Asked Questions

Below are the answers to some of our most commonly asked questions. If you need to ask us a question that is not already covered here please first refer to our Sling Information page, Measuring and Wearing page, Ordering Information or Wholesale / Referrals page as most of the information you will need is found there. If you cannot locate the answer to your question please do contact us via email: laura@brightsparkslings.co.ukMidland web design

Q - I am between sizes, should I order the larger or smaller size?

A - Most people will find the smaller size to be a more comfortable fit.  We have a 14 day exchange policy so you can change the sling size free of charge. 

Q – How do I  exchange my sling for a different size?

A – Please send your sling in its original packaging to 144 Windsor Drive , Penicuik, Midlothian , EH26 8EP within 14 days.  Please enclose a note stating the sling you are returning, the reason for exchange, what you wish to exchange it for and the address to which it should be sent.

Q – Do you have any other fabrics available other than what is in your shop?

A – We have most popular colours and patterns in stock.  You may also send your own fabric to be made into a sling.  Please email laura@brightsparkslings.co.uk for fabric requirements and prices .

Q – How long will my sling take to arrive?

A – We aim to dispatch all in stock slings within 3 days.  Please contact us if you have not received your parcel within 10 days.  It may take longer to despatch orders during holiday periods, but we still strive for a 10 day delivery.  Custom slings will take longer and you will be notified of delivery time when placing your order.  

Q – Which is better, a ring sling or a pouch sling?

A – Coorie pouch slings are simple to put on and pop baby in, with comfortable fabric and are hands-free.  They make a great blanket, changing mat, or cuddly when not being used as a sling!  The ring sling can be worn by people of very different sizes, and its adjustability allows for a closer fit.  Some people find it easier to breastfeed in a ring sling.

Q – My baby seems very curled up in his Coorie, is that ok?

A – Your baby would soon let you know if he was uncomfortable.  This position in the Coorie is comforting and womblike to a new baby. For babies who  prefer to be upright though so you could try the Tummy to Tummy position. If your baby is very tiny and curled up then you could try placing a folded receiving blanket in the sling for your baby to lie on.

Q – My baby can lean really far back in her Coorie and I am worried she will fall out – what am I doing wrong?

A - It could be that your baby is not quite ready for an upright position. Try again when she can sit steadily. If she’s an older baby doing it to be a monkey,  pull the fabric right up over her shoulders and take the top layer of fabric covering your shoulder and pull it down over your upper arm.  This will tighten the top seam of the Coorie.

Q – My Coorie fitted well when my baby was little but now it seems a bit loose - is there something wrong with it?

A – You may have changed shape since having your baby so that the Coorie you have is now too big for you.  If this is the case then we are happy to alter it for a fee of £4.  Please send it to 144 Windsor Drive , Penicuik, Midlothian , EH26 8EP marked where you would like it taken up to.  Please enclose the sling, your name and address and the fee.

The other possibility is that your baby is still too small to be in the tummy to tummy or hip carry.  Try the outward facing kangaroo position or, when your baby is tired, the cradle position.  It is entirely possible to get a BIG baby in the cradle hold – up to about 18 months/25lbs!

Q – How can I keep the fabric from covering my newborn completely?

A – Pull the pouch so that there is more fabric against your chest than there is in front of your baby.  Remember that when your baby is in the Coorie, he will not need as many clothes as in a pram as he is sharing your body heat.

Q – I am pregnant – how do I know which size I should buy?

A – Most people will find out their size by measuring diagonally across their back.  If you let us know your due date when you order then we are happy to extend our exchange period.

Q – My baby becomes agitated when I put her in the sling, what can I do?

A –If you are new to slinging, practise with a doll until you are confident about how it works.  Don’t try to get your baby into the sling when you are in a rush.  Once you have your baby in place, have a little stroll around – the movement will usually calm your baby right down.

Q – After a short while in the sling, my baby gets red marks on the backs of her legs – why?

A - It could be that your baby is not quite ready for an upright position. Stick with the Cradle hold until your baby can sit steadily. If she really wants to see out them she may enjoy the Kangaroo hold with her legs crossed in front of her. Alternatively, your sling may be slightly too big so you can do a ‘shoulder flip’ by pulling the top layer of fabric covering your shoulder and down over your upper arm.  This will tighten the top seam of the Coorie. Also, ensure that your baby’s knees are higher than her bottom so that her weight is on her bottom rather than the back of her legs